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Returns & Refunds
Here you can find all the information about return and refunds.
- Returns
- Refunds
Returns
Thank you for your much valued custom. We want you to be totally satisfied with every purchase you make from divabeautystudio.co.uk. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
Please advise us of your return by contacting divabeautystudioreading@gmail.com or 07436601090
Item(s) can only be returned if they are unopened, unused and untested.
Item(s) must be returned within 14 days, starting from the day your item was delivered.
The item(s) are returned at the buyer’s cost and the buyer will not be reimbursed for the cost by Diva Beauty Studio
Please note that we are not responsible for return postage or can we be responsible for any items that fail to reach us. We strongly recommend that you use a trackable method to mail your return. Please return your item(s) to the below address: Diva Beauty Studio 17 Lesford Road Reading RG1 6DX
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five 5 working days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.